Frequently Asked Questions
Are Velor shoes made from genuine leather?
Yes. Velor focuses on premium leather footwear crafted with quality materials and finishing.
Are the shoes handcrafted?
Yes. Each pair is carefully handcrafted with attention to detail and craftsmanship.
How long does delivery take?
Ready-to-Wear Orders: 10–15 business days
Custom / Made-to-Order Orders: 20–25 business days
Do you offer size exchange?
Yes. We offer size exchange subject to our exchange policy terms.
Do you offer custom orders?
Yes. Selected articles may be available for custom production.
Do you ship internationally?
International shipping availability may vary depending on destination.
How can I contact Velor?
You can reach us through:
Facebook, Instagram, WhatsApp ,Email support